1. All ticket sales are final. Tickets are non-refundable and non-exchangeable except where required by applicable law or otherwise approved at the organizer's sole discretion.
2. Promotional offers, discount codes, and special pricing are subject to change, suspension, or withdrawal at any time without prior notice.
3. Discounts are only valid during the promotional period and must be applied at the time of purchase. Discounts cannot be applied retroactively to completed transactions.
4. Customers are responsible for reviewing the ticket price, applicable discounts, and order details before completing their purchase.
5. No refunds, credits, or partial reimbursements will be provided if: • A customer purchases a ticket before or after a promotional period; • A different or higher discount becomes available after the purchase has been completed; • A customer chooses not to use an available discount during the purchase process; or • A promotional offer is no longer active or publicly available at the time a refund request is made.
6. Exceptions may be considered on a case-by-case basis where a pricing or discount issue is directly caused by an error attributable to the organizer, ticketing platform, or an authorized representative. Approval of any exception shall be at the sole discretion of the organizer and does not create a precedent for future requests.
7. The organizer reserves the right to interpret, modify, or amend these Terms & Conditions at any time.